Refund Policy
Refunds on Courses
You have 30 days from the day of your purchase to request a full refund on your course. No reason is required - just ask and you shall receive!
Courses With A Delayed Start Date
If your course has a delayed start (for example, you purchase on January 1st but the course doesn't start until February 1st), your 30-day refund period begins on the day the course starts, and not the date of your purchase.
Purchasing A Course With Installments
If you purchase a course with installments (i.e. the course price is split into two or more monthly payments), you can can only receive a refund for the first installment and you must request this within 30-days of your first installment, or within 30 days of the course start date (whichever is later).
Subsequent installments can be cancelled before they are made by contacting us here.
Refunds on Sketching Journals
You can return unused and undamaged Sketching Journals within 30 days of receiving them for a full refund. You only have to send them within 30 days - if they take longer to arrive that's okay. We'll refund the full amount you paid for them, which includes the outward shipping costs.
You will need to cover the cost of return shipping and you need to bear this in mind when returning from outside the UK.
